FAQs
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What if my veterinarian clinic suggests a different crematory other than Cherished Pets Funeral Home and Crematory, may I still use Cherished Pets Funeral Home and Crematory?
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What if I do not know how to use a computer or my smart phone to enroll my cherished pet?
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How do I know I am getting my pet’s remains back and not someone else’s?
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If I don’t like the urn options available online, can I purchase a different one?
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Can I take a tour of the Cherished Pets Funeral Home and Crematory?
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I am hearing a lot about aquamation cremation, that it is more environmentally-friendly than flame cremation. Is this true? What are the differences?
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What is a green burial?
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When I call Cherished Pets, will I be able to speak to a live person or leave a message on an answering machine?
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What if my pet passes during the night, is Cherished Pets Funeral Home and Crematory open to take my pet into care?
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Do you freeze pets?
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When will I get my pet remains back?
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If I chose to ship my pet’s remains, will there be a tracking number?
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Are you part of a professional organization/association?
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Are you an accredited facility?
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What government oversite is responsible for regulating pet funeral homes and crematories?
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Do pet funeral homes and crematory staff have to have certain professional licenses/certifications?
Visit our e-commerce page to choose and pay for services.
More merchandise and keepsakes are available in our showroom that is open Monday – Friday 8:30 AM – 5:00 PM.
Need assistance or have questions,
call us at #417-366-PETS (7387)
(phones answered by a live person 24/7)
OR
Visit us at our location:
2021 West Walnut Lawn Street, Springfield, MO
Monday – Friday 8:30 AM – 5:00 PM.